Solutions

One customer record. Five teams that grow revenue from it.

Sales, service, marketing, retention and the contact centre work from the same conversations, deals and payments. Each team page sets out the business case and the exact products behind it.

Quiq for Sales

More revenue from the leads you already pay for

Every WhatsApp enquiry, chat and form lands in one pipeline, deals move themselves as the sale progresses, and managers see the month’s forecast against quota without asking anyone for an update.

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Quiq for Customer Service

Faster answers on every channel, with fewer people stretched thinner

WhatsApp, website chat and email arrive in one help desk. Routing finds the least busy available agent, SLAs escalate before a breach, and AI drafts the reply for the agent to send.

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Quiq for Marketing

Prove which campaigns bring paying customers

Campaigns, journeys, forms and popups run on the same live customer records sales and support use, so every lead and every sale traces back to the campaign or ad that produced it.

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Quiq for Retention

Keep the customers you already paid to win

A health score for every account, reminders that bring customers back to buy and to pay, and an alert to the account owner the moment an account slips. Every score shows exactly why.

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Quiq for Contact Centres

Run a contact centre on one desk, one record and live numbers

Agents answer WhatsApp messages and WhatsApp calls, website chat and email from one browser desk. Supervisors see reply times and per-agent performance live, and every interaction lands on the customer’s CRM record.

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