Administration / Workspace and company settings

Workspace and company settings

Set your company name, logo, timezone, currency, business hours and email branding for the whole workspace.

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Go to Settings, Company Settings. These settings apply to everyone in the workspace.

What goes in the company profile?

Your Company name, logo, Timezone, Currency and Language. The name and logo appear on invoice and estimate PDFs and their public pages. The interface is in English.

How do business hours work?

Set when your team is open, day by day. WhatsApp routing, the after-hours auto reply and Help Desk SLAs all follow this schedule.

How do I brand outbound email?

Under Branding, set your Primary color and Secondary color, then an optional Email header and Email footer. They are applied to ticket acknowledgements, resolutions and notifications. Paste a signature straight from your email client and logos come along with it.

What is the call integration?

A Dial URL template such as tel:{phone} turns phone numbers into links that open your calling app. For calling from inside QuiQSol, see Settings, Calling.

Can I load or remove sample data?

Yes. Sample data loads a sample business with contacts, leads, deals, tickets, website chats and visitors, so you can see every feature working. Sample contacts never receive email.

What else is in Settings?

Product settings (CRM, Help Desk, QuiQ Space, Projects), Custom Fields, Template Manager for email, SMS and invoice templates, QuiQ Intelligence to turn AI features on or off, and Notifications for alerts and delivery rules.